- All equipment issued by Spectrum for use with any Spectrum TV, Spectrum Internet, and Spectrum Voice services remains the property of Spectrum
- If you’re planning on disconnecting or downgrading any Spectrum services, you’re responsible for returning any leased equipment to Spectrum
How long do you have to return Spectrum equipment after cancellation? Again, spectrum people have clearly stated in their Terms and Conditions that you have to return the equipment within 15 days of confirmation If you fail to do it in this 15 day time period, they will charge you some fee
For instance, How do I return my Spectrum to cable box?
Please use the link to find the nearest UPS Store The UPS Store will handle packaging and shipping back to us at no charge to you Just bring your equipment and tell UPS that you’re a Spectrum customer, and they’ll take care of the rest Remember to hold on to your receipt for tracking purposes
How do I return my cable box? Stop by a local UPS Store You may either package the equipment yourself using a cardboard box and the prepaid UPS shipping label you printed at home, or you may bring your equipment to the store and a UPS representative will pack and ship your equipment back to us
Accordingly, What cable box does Spectrum use?
The Spectrum cable box is a DVR-enabled cable TV receiver that connects to the cable TV line that comes to your home
How do I exchange my Spectrum router?
Your old modem can be returned by mail or at a Spectrum store Make sure to follow the instructions in your self-installation kit to return your old modem correctly
Does Spectrum charge for the modem? Charter Spectrum Spectrum includes a free modem with all of its home internet plans, but if you don’t have a router of your own, you’ll need to pay $5 per month to rent one The exceptions here are gigabit subscribers of Spectrum’s fastest plan tier — they get the router included at no additional fee
Where can I pay my Spectrum bill in person? You can visit the nearest Spectrum retail store in your area and hand over the bill payment in-person to an on-site Spectrum employee Or, you can head to the participating third-party centers, such as Western Union, Schnucks Supermarkets, Walmart, or MoneyGram, to make a walk-in payment
How do I return my phone to the Spectrum?
Return and Exchange Process If you purchased your device or accessory from a Spectrum store, you can visit any Spectrum Mobile location that carries mobile inventory to complete a return or exchange You must have your receipt in order to process a return or exchange
What happens if I cancel Spectrum internet? If you disconnect your other Spectrum services, your WiFi speeds will be reduced, and you won’t be able to add new lines of service or upgrade your device You’ll still be able to change your Spectrum Mobile data plan for existing lines on your account
Does Spectrum internet bill a month in advance?
Does Spectrum Bill a Month in Advance? As of 23rd June 2019, Charter Spectrum pro rate’s your bill and you have to pay one month in advance when you sign up for the service
Does Spectrum slow down internet when bill is due? By law, ISPs like Time Warner Cable (now Spectrum) can freely throttle your internet speeds without consequence If you’re noticing more speed drops than you should be while using Time Warner’s cable internet service, you might be getting throttled
How long do you have to turn in Spectrum equipment?
Again, spectrum people have clearly stated in their Terms and Conditions that you have to return the equipment within 15 days of confirmation If you fail to do it in this 15 day time period, they will charge you some fee
Add comment