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Mobile phones are being a good tool in the fight against the pandemic caused by the coronavirus and isolating more and more countries in the search for a cure. The efforts of the developers are focused on our pocket computers in order to provide us with better and more powerful tools of information, communication and also self-diagnosis.

About two weeks ago, Madrid launched the CoronaMadrid tool, a website that also had two mobile tools, for iOS and Android, which sought to decollapse the call center services by bringing the answers to our phone. Now the Government has adapted this formula to more communities: COVID-19 Assistance is born.

Six Autonomous Communities and rising

As we say, the COVID-19 Assistance app was born as the national version of the one already tested in Madrid under the name of CoronaMadrid. This is one more mobile application website adapted from Carto’s project together with other high caliber companies (Telefonica or Google, among others), and already has been made available to all autonomous communitiesalthough he only operates in six of them.

With COVID-19 Assistance we have an application to perform a self-diagnosis based on the symptoms we are presenting and to inform us about Covid-19 itself, the disease caused by the coronavirus infection. The service works as follows a pre-filter for the call servicesWe will also be able to provide you with information about the next step, helping to relieve the congestion and informing you first-hand about what to do next.

Assistance COVID-19 asks us, in addition to our data, permission to access the geolocation of the phone (the GPS) but only for the purpose of determine which autonomous community we are in and inform us of the protocol of action of the same, which depends on each of them. In fact, it is not available for all communities at the moment, and only operates in Asturias, the Canary Islands, Cantabria, Castilla-La Mancha, Extremadura and Madrid.

COVID-19 Assistance is currently operating in Asturias, the Canary Islands, Cantabria, Castile-La Mancha, Extremadura and Madrid

In addition to the part that concerns the user himself in terms of self-diagnosis and permanent information, AsistenciaCOVID-19 will provide information to the Government so that unified and homogeneous data can be obtained, thus lending a hand to the management of the pandemic throughout the national territory. The Government recalls, however, that this prior self-diagnosis that we may carry out with the application does not constitute a medical diagnostic service, emergency care or prescription drug treatment.

COVID-19 Assistance

COVID-19 Assistance

More information and web access : COVID-19 support

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