There are several reasons why WhatsApp could close your account without prior notice, such as using modified versions of the application like the infamous WhatsApp Plus and the like. Now WhatsApp is preparing a way for appeal the closure of your account from the application itself.
If WhatsApp bans your account, you will know it because the application stops working and does not let you log in again. In the future, according to WaBetaInfo, the process will be somewhat more productive, since the application itself will allow you contact WhatsApp to try to have your account unblocked, without having to resort to the WhatsApp contact.
WhatsApp, unlock my account
In the future, when you try to log into WhatsApp with an account that has been blocked, the application itself will inform you of the matter, with a reassuring message of “your chats are still on the device” and a button. Request a review.
This button will open a form with which you can communicate directly with the service of whatsapp support to present your case. At the moment there is only one field in which you must include any additional details that you want to be included in the report to try to bring your account back to life.
Once the information is sent, the review of your case can take up to 24 hours and you will receive a notification in the application itself on the verdict of the case. There are two possible verdicts: that your account is restored or that the ban is maintained. If the account is restored, you must verify it again. Otherwise you are kindly invited to register a new phone number if you want to continue using WhatsApp (and you will lose all your chats).
Basically, this novelty implies make the process a little easier already existing to appeal the closure of an account, using the application itself to communicate on WhatsApp without having to use the contact forms present on the official website. At the moment there is no date on when this novelty could be officially available for WhatsApp users.
Via | WaBetaInfo
Image | Pixabay